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OneDrive share link not working
Hi all, I'm trying to do a folder share with a client and they keep getting this error message? anyone know where its falling down
- Question from Microsoft Community
If you’re trying to share files on OneDrive and nothing seems to work—don’t worry, you aren’t alone. OneDrive is powerful, but it also throws unexpected errors that can leave you scratching your head. In this guide, we’ll walk through all the reasons OneDrive sharing stops working and how you can fix each one step-by-step.
Let’s dive into the solutions so you can start sharing files seamlessly again.
What Causes OneDrive Sharing Issues?
Before fixing anything, it helps to understand why OneDrive sharing may be failing. Here are the most common culprits:
Temporary Sync Errors
Sometimes OneDrive just needs a moment—or a little push—to sync files properly. If the file hasn’t finished syncing, OneDrive won’t allow you to share it.
Incorrect File/Folder Permissions
If you’re not the file owner or your permissions were changed, OneDrive may block sharing entirely.
Link Restrictions & Expiration
Share links can expire, be disabled, or be set to private unexpectedly.
Microsoft Account Issues
If you’re not logged in properly or your subscription expired, sharing features may not work.
Network or Browser Problems
Sometimes it’s not OneDrive—it’s your browser or internet connection causing the issue.
How to Fix OneDrive Sharing Not Working
Here are the most effective solutions to repair OneDrive sharing issues.
Fix 1. Check Your Internet Connection
Even a momentary network drop can interfere with OneDrive's sharing settings.
- Restart Your Router: Unplug, wait 10 seconds, plug back in. Simple but surprisingly effective.
- Switch Networks to Verify: Try using mobile hotspot or another Wi-Fi network to rule out connection problems.
Fix 2. Confirm File and Folder Permissions
Permission issues are one of the biggest reasons sharing fails.
1. Review Access Settings in OneDrive
Step 1. Right-click the file or folder.
Step 2. Select Share.
Step 3. Check who currently has access.
Step 4. Edit permissions if needed.
2. Make Sure File Isn’t Blocked or Protected
Some files may have system-level restrictions or company policies applied.
Fix 3. Regenerate the Sharing Link
If your current link isn't working, replace it with a fresh one.
1. Delete the Old Link
Remove previous links to avoid conflicts.
2. Create a New OneDrive Share Link
Use the Share > Copy Link option to generate a clean link.
Fix 4. Ensure the File is Synced Properly
Files that haven't synced fully cannot be shared.
Click the OneDrive icon → select Resume syncing.
2. Check Sync Errors in the OneDrive App
Warnings or exclamation marks usually indicate sync problems.
Fix 5. Check Account and Login Issues
Sometimes sharing issues are account-related.
1. Sign Out and Sign Back In
This refreshes your permissions and account token.
2. Update Microsoft Account Settings
Ensure your Office 365 subscription is active and not expired.
Fix 6. Clear Browser Cache & Cookies
Browser glitches can prevent sharing functions from loading correctly.
1. Try Incognito Mode
If sharing works here, your cached data is likely the issue.
2. Switch to Another Browser
Try Edge, Chrome, Firefox, or Safari.
Fix 7. Disable Security Software Temporarily
Firewalls or antivirus tools may block OneDrive's connection.
1. Firewall Settings
Ensure OneDrive has access to the internet.
2. Antivirus Interference
Temporarily disable any third-party antivirus program to test.
Fix 8. Update OneDrive App or Browser
Outdated software can cause sharing problems.
1. Install Available Updates
Open OneDrive settings → check for updates.
2. Restart the App After Updating
This forces new changes to take effect.
Fix 9. Check File Restrictions
OneDrive has certain limitations users often overlook.
1. Review File Size Limits
If your file exceeds OneDrive’s maximum size, it won’t share properly.
2. Remove Special Characters
Rename files containing characters like: , %, #, &, *, ?, /
Fix 10. Reset OneDrive (Last Resort)
Step 1. Press Win + R.
Step 2. Type: onedrive.exe /reset.
Step 3. Hit Enter.
This clears corrupted settings and refreshes the app.
Common OneDrive Sharing Error Messages & Fixes
Let’s look at common error messages and what they mean.
“We Can’t Share This Item Right Now”
This usually means your file isn’t fully synced. Restart OneDrive or force a sync.
“You Don’t Have Permission to Share This Folder”
You’re not the owner or your access level is restricted. Request editing rights from the owner.
“Link No Longer Available”
Your share link expired or was deleted. Generate a new one.
“Something Went Wrong”
A generic error often caused by browser issues. Clear cache, switch browser, or reload the page.
Bonus Tip: Best OneDrive Sharing Alternative – MultCloud
Sometimes, no matter what you try, OneDrive continues to behave badly. That’s where MultCloud comes in havndy.
Why Choose MultCloud for Easy File Sharing
MultCloud lets you share files between cloud services easily without downloading or uploading anything manually.
Key Features of MultCloud
- Cross-cloud file sharing
- Cloud-to-cloud transfer
- High-speed syncing
- Zero installation
- Supports OneDrive, Google Drive, Dropbox, Box, and more
How to Share Files Using MultCloud
Step 1. Create a free MultCloud account.
Step 2. Connect your OneDrive or other cloud accounts.
Step 3. Choose the file or folder to share.
Step 4. Click Share → Share with MultCloud → generate a share link.
Step 5. Send the link to anyone instantly.
Super simple—no sync issues, no broken links, no headaches.
Conclusion
When OneDrive sharing stops working, it can feel incredibly frustrating—especially when you need to send something urgently. But most issues can be fixed quickly using the solutions above. Whether it’s a sync error, a permission problem, or a simple browser glitch, you now have all the steps you need to get sharing back on track.
And if OneDrive keeps giving you trouble, you always have MultCloud as a reliable, user-friendly backup option.
MultCloud Supports Clouds
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Google Drive
-
Google Workspace
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OneDrive
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OneDrive for Business
-
SharePoint
-
Dropbox
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Dropbox Business
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MEGA
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Google Photos
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iCloud Photos
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FTP
-
box
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box for Business
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pCloud
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Baidu
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Flickr
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HiDrive
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Yandex
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NAS
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WebDAV
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MediaFire
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iCloud Drive
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WEB.DE
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Evernote
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Amazon S3
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Wasabi
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ownCloud
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MySQL
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Egnyte
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Putio
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ADrive
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SugarSync
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Backblaze
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CloudMe
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MyDrive
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Cubby