Customer-Provided Information: To use MultCloud services, you may first download the MultCloud application (the “App”). To download the App, you will be requested to provide certain information. We will retain your email identification provided at the time of sign-up or App download, email messages we receive from you and the responses given to you by MultCloud. If you recommend someone to MultCloud, we will use the provided email address exclusively to send an invitation to that person.
Cookies Information: When you visit MultCloud.com, we send one or more cookies (a text file including a few alphanumeric characters) to your system to identify your browser. Cookies we send do not pick-up any of your personal information. MultCloud sends two types of cookies – persistent cookies (those that continue to exist in your hard drive even after closing your browser) and the session cookies (temporary cookies that get deleted after closing your browser). Persistent cookies are used by your browser for subsequent visits to MultCloud. Your web browser can be reset to reject MultCloud cookies or to alert you when a cookie is sent to the browser. Rejecting the cookies may not allow all features of our Website to function properly.
Log File Information: Your browser sends certain information to our servers every time you access the Website. This information is automatically recorded by our servers. The server log file includes information such as IP address, browser type, web request from your browser, referring or exit pages, number of clicks, landing pages, URLs, pages viewed and other related information.
Clear Gifs Information: When you use the MultCloud Website, we use clear gifs (also known as Web Beacons) to keep track of your online usage pattern and to check which of the emails sent by us are opened by you. Our Web Beacons do not collect any of your personal information from your MultCloud account. Information collected by clear gifs enables us to assess and improve marketing strategies and make MultCloud serve you in a better way.
Automatically Recorded Information:MultCloud uses automatically recorded information only
for the internal purpose of managing our Website and providing you a better user experience. MultCloud
uses clear gifs, cookies and log
file content to:
. Retain information about you so as to prevent you from re-entering the information every time you view the web page
. Provide personalized information
. Keep track of the efficiency of our service
. Analyze the total number of visitors to the Website and the traffic
. Identify and resolve technical problems reported by customers or engineers related to IP addresses regulated by a specific web company or an internet service provider.
User-Provided Information: We may convert or combine some personal information of users into
de-identified or aggregated data that does not disclose any of the
personal information of any individual user. We may use any such
de-identified or aggregated data without restriction.
If you purchase products or services, we may transmit your personal information to payment processors. We may also use your personal information to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Providing your email address to MultCloud means that you agree to receive notices at your email address. You can choose not to receive any type of updates to the service, special offers, newsletters and other message from MultCloud or alter the frequency of service-related communications by selecting the unsubscribe link included at the end of every email that we send to you. Users who prefer not to receive messages from MultCloud can unsubscribe or alter mailing priorities by posting a request to us. Unsubscribing prevents you from obtaining email messages related to special offers and updates to the service.
We will retain your information for as long as your account is active and for a short period thereafter in case you choose to reactivate your account. If you wish to cancel your account or request that we no longer use your information to provide you services, you may delete your account. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion.
Personally Identifiable Information: We may convert or combine some personal
information of users into de-identified or aggregated data that does
not disclose any of the personal Information of any individual user.
We may disclose any such de-identified or aggregated data without
We may disclose personal information to our subsidiaries and affiliates and to any contractors, service providers and other third parties who need to know such information to support our permitted uses of personal information. We may disclose such personal information to a buyer or other successor to our business in the event of a sale of equity or assets, reorganization, merger or a similar corporate transaction.
Except as provided above, MultCloud does not sell, rent or disclose your personally identifiable information to third parties.
Non-Personally Identifiable Information: We share non-personally identifiable information such as exit pages, URL’s, number of clicks, platform types and similar information with third parties to enable them understand how to use our services.
If you log onto the Website through Facebook or a similar social
media site, certain information about you will be transferred to the
Website, and the fact that you have logged onto the Website and some
of that transferred information may be available to other users of
the social media site. We will restrict access to any such
transferred information about you to the extent required by the
policies of any such social media site, but all transferred
information will otherwise be subject to the terms of this policy.
You may be able to use social media widgets such as the Facebook Like button on the Website. These widgets will collect your IP address and identify which page you are visiting on the Website, and make your preference information available to third parties. The information collected by such widgets is controlled by third party privacy policies.
We use technical, physical and managerial safeguards to maintain the security and reliability of your information. Unfortunately, the transmission of information over the Internet is not completely secure. Although we have implemented security measures that we think are adequate, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website, and we cannot ensure the information transferred to us is not accessed, changed, disclosed or deleted in case of a security breach of any of our technical, managerial or physical safeguards. We will notify you in the manner required by applicable law if your personal information is compromised by a security breach.
Our Website is hosted in the United States and our services are provided from the United States. Certain information will be stored on servers in multiple other countries on the “cloud” or other similar distributed hosting platforms. If you are a user accessing our Website or services from the European Union, Asia or any other region with laws governing personal data collection, use, and disclosure that differ from United States laws, please note that you are transferring your personal information outside your home jurisdiction, and that by providing your personal information you are consenting to the transfer of your personal information to the United States and other jurisdictions as indicated above, and to our use of your personal information in accordance with this policy.
Users can check and update the information stored with MultCloud by contacting us at [email protected].
With the aim of protecting the privacy of children, MultCloud does not allow children below the age group of 13 years to register and use our services. We do not collect any information from children under 13. We request children under the age of 13 to not send us any of their personally identifiable information such as email address, name, contact number or address. If we have obtained personal information from a child under 13 years of age without parental consent, then we will delete the acquired information as early as possible. Users who believe that we hold information about a child under the age of 13 are requested to contact us at [email protected].