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Dropbox if Full Even After Deleting My Files!


My Dropbox is Full! Please Help

Hello, Does somebody know whether it is possible to get real help from Dropbox because the chat is only sending automatic messages... Or there is no help at all? Thank you.

- Question from dropboxforum.com

Dropbox is one of the famous cloud drives in the market, that allows you to store and share files securely over the Internet. And it owns millions of users to store files and keep them online. However, Dropbox only provides you with 2GB of free cloud space, which can be filled up quickly if you use it frequently.


What should you do if you get the "Dropbox is full" message? Don’t panic, here you can find effective ways to get more available storage space to deal with the problem.

What Happens If Dropbox is Full?

If your files and folders in Dropbox hit the free cloud storage or the paid cloud storage limit, you will get the following message:

  • Your Dropbox is full, Upgrade now for 2TB of space and sharing features.
  • Your Dropbox is almost full, Upgrade now for 2TB of space and sharing features.
  • Can’t sync *** (Your Dropbox is out of space).

What happens if your Dropbox storage full? There are some things you should take into consideration when your Dropbox storage is full, several consequences and limitations can affect your account and file management:

  • Can't sync or upload new files to your Dropbox account, and the files that are syncing will be stopped.
  • Receive storage full notifications just like in the above. And you can upgrade your Dropbox account to get more space.
  • Some files or folders may become read-only, preventing you from making further edits until you free up space.
  • No automatic camera uploads: If you use the camera upload feature, Your Dropbox camera upload suspended, and new photos and videos may not be automatically uploaded to Dropbox until you create additional space.

How to Fix Your Dropbox is Full Problem in 5 Ways

To clarify, there are some things you should know about Dropbox files and storage space:

  • Dropbox deleted files in Trash does not take up space, so you can delete unnecessary files from Dropbox to free up space.
  • Dropbox might take some time to update your Dropbox storage space, especially when Dropbox is full even after deleting my files.
  • Dropbox shared folder take up space, so you can ask the owner to change the permission for you or remove you from the shared folder.

After that, try the following ways to troubleshoot the "Dropbox is full" issue.


Way 1. Delete Files from Dropbox Website

Deleting files from Dropbox is the first solution you might consider, here is how it works:

1. Sign in to your Dropbox account.

2. Navigate to the left side and click on "All Files". Select all the files and folders you wish to remove, then click the "Delete" button. Confirm the deletion when prompted.

Delete Files from Dropbox
Delete Files from Dropbox

3. (Optional) Visit "Deleted Files", check the files and folders you want to permanently erase, and select "Permanently Delete". Keep in mind that any files or folders permanently deleted cannot be recovered.

You can also delete files from Dropbox on the desktop or mobile apps.


Way 2. Ask Dropbox Shared Folder Owner to Change Permission

As a matter of fact, Dropbox's shared folder take up your storage space, so you can keep in touch with your shared folder owner, and then ask to change permissions. Check the following solutions to fix(the owner's operation):

1. Log in, right-click the shared folder that is shared with you, choose Share > Share with Dropbox, Change to can view, and hit Share Folder.

Share with Dropbox
Share with Dropbox

2. Or go to the Shared folder settings, then unshare folder with you.

3. Ask the owner to give you the shared folder link only.

Check more details to remove Dropbox shared folder.


Way 3. Move Dropbox to External Hard Drive

If you have deleted Dropbox files and Dropbox is full of messages continuously, a recommended approach is to back up your Dropbox to an external hard drive or your local computer.

After creating a backup for all Dropbox files, you can safely remove these files and folders from your Dropbox account. This action will resolve the "Your Dropbox is full" message. It's crucial to keep the backup secure to prevent data loss, although this method may not be the optimal solution.


Way 4. Wait for 24-48 Hours

Sometimes, your Dropbox is still full after deleting files, wait for 1 or 2 days and then check if your Dropbox storage space is available for more files.


Way 5. Upgrade your Dropbox Account

Consider upgrading to a premium Dropbox plan to increase your storage capacity, it will release the "Dropbox is full" message on your computer, and it costs you more, and more time will be spent.

Bonus Tip for Your Dropbox is Full

If you still getting this message that Your Dropbox is full, and don't want to upgrade your Dropbox account right now. Migrating Dropbox to another cloud that you’re currently using is the recommended way, So, here comes the powerful web-based cloud files manager - MultCloud to help.

  • It allows you to access these files online and from multiple devices as well.
  • Besides, you can set up to delete all files from Dropbox after the transfer is complete to automatically free up space for Dropbox.
  • Migrate everything or the selected items from Dropbox to another cloud directly.
  • MultCloud supports almost all clouds in the market, such as Google Drive, Dropbox, OneDrive, Google Workspace, OneDrive for Business, Box for Business, Dropbox Business, Gmail, iCloud Drive, iCloud Photos, pCloud, MEGA, MediaFire, and many more.
  • Smart: Easily share cloud files via public, private, or source mode.
  • Efficient: One-key data transfer, sync, and backup between clouds.
  • Safe: Full-time 256-bit AES and OAuth authorization protections.
  • Easy: Access and manage all clouds in one place with one login.
  • Extensive: 30+ clouds and on-premise services are supported.

Therefore, you can migrate Dropbox to another cloud safely and smartly.

5 Steps to Migrate Dropbox to Google Drive Directly

1. Please register an account for MultCloud for free, and log in to your account.

2. Click Add Cloud > Dropbox, and follow the guide to add. Then add Google Drive accordingly.

Add Dropbox and Google Drive
Add Dropbox and Google Drive

3. Select Cloud Transfer, hit FROM to select Dropbox, and tap TO to choose Google Drive.

Transfer Dropbox to Google Drive
Transfer Dropbox to Google Drive

4. (Optional) Tap Options> Delete all source files after transfer is complete, and hit Save.

Transfer Options
Transfer Options


  • You can configure other settings in Options, like transfer methods, keep file modification date, the methods if the target file already exists, etc. Besides, enabling Email and Filter makes you manage tasks more easily.
  • If you would like to perform automatic migration from Dropbox to Google Drive, hit Schedule > Daily, Weekly, or Monthly to run it on a regular basis.
  • Unlock to enjoy all advanced features, including Filter, Schedule, Team transfer, faster transfer speed, and more.

5. Hit the Transfer Now button to migrate Dropbox to Google Drive without downloading.

Wait for the process to complete, and then all the files in Dropbox will be automatically deleted, so that you can get all free space available again, just store more files in Dropbox.

With MultCloud, you're able to get the following benefits:

  • Backup Dropbox to Synology NAS, external hard drive, or other local devices to keep them locally.
  • Archive emails from Gmail, Outlook to your Dropbox account so that you can use email and attachments in many situations.
  • Migrate files from Dropbox to Dropbox Business for team collaboration.
  • Save web files remotely to Dropbox, or other clouds, which is useful to save important files online.

The End

Until now, 5 effective ways are described in the post, and finding the one that suits you best to troubleshoot the Dropbox is full problem, even for the Dropbox is full but it isn't. Moreover, here is one tip for clearing up Dropbox space entirely, migrate files from Dropbox to other clouds, or sync Dropbox to OneDrive to safeguard your precious files.

If you get the message "Dropbox your device storage is full", Dropbox selective sync could be your solution.

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