What Is Box File Request?

With the development of cloud storage and file-sharing services, cloud drives can now achieve more helpful features like team collaboration, online file editing, and remote file uploading, which could only help you store and share files on clouds.

Use Box Request Files
Use Box Request Files

Similar to how to use Google Drive “Shared with me” and Dropbox “File requests”, Box also offers such file sharing and uploading function called File Request. By creating a File Request link of Box, you can:

  • Easily request files from both Box and non-Box users instead of adding them to the shared folder as collaborators.
  • Flexibly customize what kinds of information you want to receive with the uploaded file.
  • Be in control of the File Request link with great safety.
  • Let recipients upload files to your Box without login.
  • request any type of file that Box supports.

If you are keen on the File Request feature of Box, here we have tested out two simple step-by-step instructions for you to easily create and use File Request in Box. Please keep reading to find out how to use Box request files in 2 easy ways.

How to Create and Use Box File Request Traditionally

This method relies on the official website of Box. It only requires you to take simple steps to work out a File Request link, but you may need further steps if you want to let recipients upload files with detailed information.

Tip: This method of creating and sending a File Request from Box is only suitable for Box for Business users. If you are a free user of Box, the next method can help you successfully create a File Request from Box without purchasing.

Use Box File Request on Official Website

Step 1. Log in to Box with your Box for Business account.
Step 2. In “All Files”, select a folder or create a new folder for saving the uploaded files from File Request.
Step 3. Click “File Request” on the right, or tap the three-dot icon beside the folder to choose “File Request” in the dropdown menu.

Select A Box Folder to Request File
Select A Box Folder to Request File


  • You can only choose the folder in which you are the owner, co-owner, or editor to create a File Request.
  • An external collaborator of a folder is not able to create a File Request even as a con-owner or editor.

Step 4. Turn on “Link is enabled” in the pop-up window, copy the link and send it to recipients.

Create A Box File Request
Create A Box File Request

Step 5. If you want to customize your File Request, just click “Edit” and “Add a field” about the information which you want the recipient to upload.
Step 6. After that, click “Share” or “Save” to copy the link of File Request and share it with others.

Add A Field of File Request in Box
Add A Field of File Request in Box


  • The recipient can upload a file to your File Request folder with a size from 5 GB to 32 GB according to your organization’s settings.
  • The recipient can not upload a folder to your File Request folder.

You can quickly create and use the File Request feature on Box’s official website by following the clear steps given above. But broadly speaking, this method has many limitations like advanced subscription requirements, unable to upload folders to the File Request folder, no password protection for File Request link, etc. However, all these shortcomings will be solved in the next excellent method.

How to Use Box File Request Easily and Securely

Instead of using the official website of Box to use the File Request feature of Box, here is a new and more convenient way for you to try. That is using the best web-based cloud file manager, MultCloud, to easily and securely create a File Request link of Box for free.


As one of the best multiple cloud storage managers in the cloud management industry, MultCloud supports 30+ major cloud storage services, FTP, and WebDAV, and offers so many easy-to-use functions for you to use and manage all your clouds in a single interface.

  • Flexible and Secure File Sharing: MultCloud provides Public Share, Private Share (password supports), and Source Share for you to share cloud files with everyone you need.
  • Request File with Full Scope of Clouds and Easy Management: You can create File Request from every cloud you added to MultCloud before, and can easily enable and disable the links in a specially designed interface. 
  • Efficient Team Collaboration across Clouds: With sub-accounts management of MultCloud, you and your team members can collaborate well in MultCloud no matter which cloud you use.
  • Best Platform to Use Multiple Clouds: The cloud built-in functions like upload, download, preview, rename, copy, delete, cut are great for you to use all your clouds in MultCloud without switching accounts annoyingly.

To use MultCloud to achieve the File Request function of Box, you don’t have to worry anything about the business account, file or folder uploading limits, and the security of the File Request link anymore. Here’s how to create and use File Request of Box in MultCloud.

Use Box File Request on MultCloud

Step 1. Create a MultCloud or use Facebook/Google account to sign in.
Step 2. Choose “box” or “box for Business” and allow MultCloud to access your account.

Add Box and Box for Business to MultCloud
Add Box and Box for Business to MultCloud


  • There’s no limit on how many clouds you add to MultCloud.
  • MultCloud uses an OAuth authorization system to access your clouds without recording the username and password.

Step 3. Open your Box account in MultCloud, tick a folder in which you’d like to save the uploaded files. Then click “Share” in the feature bar above.
Step 4. In the pop-up window, choose the sharing mode you need. and click “Create Share”. To better protect your File Request link, here we advise you to choose “Private Share”.
Step 5. Click “Copy” and send the link to which you want to request files.

Create Box File Request Link in MultCloud
Create Box File Request Link in MultCloud

Tip: You can change the password in Private Share mode to the one that will be better remembered.

Step 6. Switch to the “My shares” list and turn on the “Allow to Upload” of the shared Box folder. After that, your recipients can upload the files and folders you need to the File Request folder. And you can access the uploaded data directly in Box.

Allow to Upload to File Request Folder
Allow to Upload to File Request Folder


  • By turning off the “Allow to Upload” function, recipients can only view and download files from the shared folder but not upload them.
  • You can click “Edit Share” to re-edit the settings of your File Request link.
  • The “To Share” function can help you enter the File Request folder and achieve operations same to your recipients.
File Request Folder in MultCloud
File Request Folder in MultCloud


The above two methods have clearly shown how to create and use the Box File Request feature. As you can see, the second method of using MultCloud may put fewer barriers than the official website of Box.

What’s more, MultCloud not only can help you create File Request from clouds and use all your clouds more simply, but also offers the Cloud Transfer, Team Transfer, Cloud Sync, Cloud Backup, and Remote Upload features for you to easily realize cloud-to-cloud transfer like Box to Google Workspace migration and other.

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