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How to Create and Manage Sub-Accounts?

Posted by @MultCloud September 24, 2025

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Cloud Transfer

Migrate files across different cloud drives without manually downloading and re-uploading.

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Sync two clouds or directories in two different cloud drives via one-way or two-way sync.

Cloud Backup

Backup one cloud data to another cloud for an extra protection and easy recovery.

In team collaboration or file-sharing situations, the following challenges often occur:

  • Multiple members need access to the same cloud drive files.
  • The cloud drive login credentials cannot be shared with everyone.
  • Different members require different levels of access permissions (read-only, write, full control, etc).

To address these issues, MultCloud provides the Sub-Account feature:
1. When multiple users need to access files in the same cloud drive, you don’t have to share the login credentials with them. Instead, you can use the MultCloud Sub-Account feature to assign access permissions for specific folders, ensuring secure sharing.
2. You can assign different read/write permission levels to sub-accounts based on actual needs:
3. Each sub-account is an independent MultCloud account and can use shared folders within their permission scope, and also add their own cloud drives for transfer.

How to Create/Add Sub-Accounts?

Open Sub-Account Management

Log in to your main MultCloud account, 
Click on your account name (top-right corner),
choose “Sub Account” to open Sub-accounts management window.
Note: Sub-accounts are separate MultCloud accounts. They don’t inherit the VIP privileges of main account, and can only access the files/folders shared by the main account. 
If you need to unlock more features of MultCloud for the sub-account, such as add clouds, transfer files, and so on, sub-accounts can bind an email address and upgrade to VIP.

Two Modes to Add and Manage Sub-Accounts.

User Mode

You first add a sub-account, then assign/share folders with it.

Add User

Step 1: Click “Add User” under User Mode:
Option 1: Click “Create Sub-Account”, then set it up with username/password, and click “OK” to add. It will create a new MultCloud account and set it as a Sub-Account.
Note: The MultCloud account created in this way is a temporary guest account, and you can log in to this account and bind your email to continue using more MultCloud features.
Option 2: If you have another MultCloud account and want to set it as a sub-account, click “Add an existed MultCloud account” and enter the existing MultCloud account, click “OK” to add.

Add User

Step 2. After successful addition, the sub-account will be listed under the “Users” List.
You can edit a sub-account (created via Option 1) by clicking the “edit” icon to change the username or password.

Readd

Assign Folder

Step 1. Select one added sub-account, click “Assign Folder” to select one or multiple folders from the added cloud. 

Assign Folder 1

Assign Folder 2

Step 2. Then, these folders will be assigned to the sub-account. You can tick the Read/Write permissions of these folders for the sub-account.
Read: Sub-accounts will have the authority to download, copy, and preview files/folders in this folder.
Write: Sub-accounts will have the authority to create, upload, delete, rename, and paste in this folder.

Assign Permissions

Quick Assign

View already assigned folders and quickly assign them to other sub-accounts without re-adding them.

Quick Assign

Remove sub-accounts

If you don’t want to assign folders to a sub-account, you can remove the sub-accounts from the user list.
Step 1: Click the sub-account, remove the assigned folders.

Remove Folder

Step 2: Click the sub-account, click “delete” icon to remove the account from the list.
Note: 
If the sub-account was created via Create Sub-Account (Option 1) and has not bound an email, the “delete” option will permanently delete the account.
If it is an existing MultCloud account (with a bound email), you must log into that account separately and delete it under its’ Account Settings. 

Delete

Folder Mode

You can first select folders from the added clouds of the main account, then assign permissions and users/sub-accounts.

Assign Folder

Click “Assign Folder” under Folder Mode, then choose folders from the connected cloud.

Folder Mode Assign

Add User

Select one added folder, click “Add User” to add sub-accounts that allow access to the folder.

Add User 1

Add User 2

Set Permissions

Tick the Read/Write permissions of the folders for the sub-account.

Folder Mode Permission

Quick Add
View the list of existing sub-accounts and quickly assign them to folders. 

Quick Add

Remove Assigned folders

Select the folder, click the “Delete” icon to remove the folder from the “Folders” list.

Delete Folder

Note: if the folder has been assigned one sub-account, you first need to remove the sub-account.

Delete Subaccount

Check assigned folders in Sub-Account

Step 1. Log in to the sub-account, click “Team Files” to check assigned/shared folders.
Step 2. The sub-account can perform actions according to the permissions assigned.

Log In Subaccount

Summary

The Sub-Account feature in MultCloud allows teams to securely share cloud files without exposing the cloud’s account credentials. By flexibly assigning users or folders and setting granular permissions, you can: improve collaboration efficiency, protect sensitive account information, and ensure each user has appropriate file access.

 

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