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User Case: Why Photos Are Not Updating in Google Photos

“I'm trying to manually upload photos to Google Photos from my Mac photos app by selecting the pictures I want and dragging them over. However, certain photos won't upload. If I try to select only the photos that aren't uploading, the drag/drop screen doesn't show up to allow me to upload. Any advice on how to solve this?” – A Question on reddit.com

Google Photos
Google Photos

Google Photos is a practical and advanced photo-saving and sharing service. Users can store precious photos and videos on Google Photos for data backup. When they want to access certain photos, they can navigate the image anywhere, anytime, and from any device as long as the internet is available.

Once users enable the Google Photos Backup & sync feature, photos will be backed up from phones to Google Drive automatically. However, sometimes there’s a bug or error, and this service doesn’t work well, which lead to upload failed. There are a couple of reasons why this problem happens:

  • Bad or unstable internet connection。
  • Unfixed bugs or errors.
  • Disable Backup & Sync.
  • Then current version of Google Photos is out-of-date.
  •  …

In this article, we will show you 7 simple fixes you can do to handle the Google Photos not uploading on iPhones and Android phones. Also, there is another way to avoid this problem. If you are interested, keep reading.

How to Fix the Google Photos Not Uploading Issue

In this part, you will learn 7 feasible and easy solutions to fix the upload failure on Google Photos. After reading, you can try any method that suits you most. If the problem still exists after trying all solutions, you can head to next part to learn how to avoid this issue.

Way 1: Check Google Photos Storage Space

Although Google Photos offers 15GB of free storage space, it shares the quota with Google Drive and Gmail. So, users might find it very quick to run out of the whole free storage space. Once Google Photos storage limit exists, new added photos cannot be uploaded to Google Photos anymore.

Thus, when you find the Google Photos not uploading all photos issue, you can first check if the storage is enough. If it is insufficient, you should upgrade your Google account and expand storage space then.

Way 2: Update Google Photos

Your pictures might have stopped uploading to Google Photos since it needs to be updated. So, you can update your Google Photos app and try again later. Now, you can refer to the following steps to update this app:

Step 1: Head to the Google Play Store or App Store and search Google Photos.

Step 2: If it shows Update, you should click on it and install the latest version of Google Photos; if it shows Get, it means your current version is the latest one.

Check Update
Check Update

Way 3: Enable Backup & Sync

If you forget to turn on Backup & Sync, then the Google Photos not uploading from phones issue happens. So, when encountering this problem, you can first check whether you have enabled this feature or not. Then, follow the steps below to learn how to enable Backup & Sync:

Step 1: Launch Google Photos on your phone and log in with your Google credentials.

Step 2: Tap the Photos settings button > Back up & sync. Then turn it on.

Turn on Backup and Sync
Turn on Backup and Sync

Way 4: Force Stop Google Photos

Sometimes, it will be stuck when uploading too many photos to Google Photos. And then the upload failure on Google Photos happens. In this situation, you can try to force stop Google Photos and launch it later.

Step 1: Locate the Google Photos icon on Android and long-press on it.

Step 2: Click on the info icon and go to App info to Force stop.

Force Stop
Force Stop

Step 3: Wait for a while and launch Google Photos to upload photos again.

Way 5: Check the File Size

There is a limit on how large a data can be uploaded to Google Photos. Specifically, photos more than 200 MB or 200 megapixels cannot be uploaded to Google Photos successfully. And videos cannot exceed 10 GB.

So, when you find the Google Photos not uploading issue, you are supposed to check the file size of the image/video. If it exceeds the limit, then you can compress it and upload again later.

Way 6: Check the Internet Connection

When uploading photos and videos to Google Photos, the internet connection is of great importance. If the signal is stable, then photos can be uploaded easily and quickly; if not, then the upload failure issue will exist.

Way 7: Clear Cache

Another solution to fix the problem is to clean your app data and cache. To do this, follow these operations:

Step 1: Go to Settings > Photos > Storage.

Check Storage
Check Storage

Step 2: CLEAE CACHE then. After that, you can try to upload photos to Google Photos again.

Clear Cache
Clear Cache

How to Avoid the Google Photos Not Uploading Issue

If you have tried all solutions above and find the issue still exists, then you can turn to an alternative, MultCloud, to upload and back up photos and videos to Google Photos with ease. MultCloud is a web-based cloud file manager that enables you to upload, download, share, rename, move, and delete files on cloud services it supports.


Thankfully, it currently supports many leading and popular personal and business cloud services, such as Google Drive, Google Photos, Google Workspace, OneDrive, OneDrive for Business, Dropbox, Dropbox Business, Flickr, MEGA, Amazon S3, SharePoint, Box, Box for Business, pCloud, NAS, and so on.

So, you can add Google Photos to MultCloud and back up photos to Google Photos via MultCloud for free. Now, you can follow the steps in the following part to learn the details:

Step 1: Create an account on the web for free.

Sign Up
Sign Up

Step 2: Go to Add Cloud, then press the Google Photos icon to add.

Add Google Photos
Add Google Photos

Step 3: If you have multiple photos to upload, you can create a folder and compress it. Then drag and drop to in the interface of MultCloud. Later, MultCloud will upload them successfully.

This is how to transfer photos to Google Photos via MultCloud. This way, you won’t need to worry about the issue of Google Photos not uploading videos and photos anymore.

In the End

That’s all about how to handle the issue of Google Photos not uploading from phones and computers. In a nutshell, you can try 7 simple solutions. And if they are not helpful, you can turn to MultCloud to upload photos. With MultCloud, you not only can perform basic features, but also advanced functions, such as cloud transfer, backup, and sync. For instance, you can move data between cloud directly without downloading and uploading.

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