5 Quick Fixes: Synology Cloud Sync Not Syncing All Files

• User Case
• Why is Synology Cloud Sync Not Syncing All Files?
• Troubleshooting Synology Cloud Sync Not Syncing All Files
• Best Way to Sync Google Drive with Synology via MultCloud
• Conclusion

User Case

"I'm using Cloud Sync to back up my Google Drive to my NAS. It's been supposedly syncing for months. However, upon closer inspection, I've noticed that not all the files and subfolders from Google Drive are present on the NAS backup.

Some present files are older or newer than the missing ones, and vice versa. It doesn't seem like the syncing problem started or stopped at a particular point in time. Additionally, there's no clear correlation between the files and folders I own versus those shared with me; some of both are missing."

Why is Synology Cloud Sync Not Syncing All Files?

Several factors could contribute to Cloud Sync not syncing all files on Synology. Let's see how they differ from each other:

Troubleshooting Synology Cloud Sync Not Syncing All Files

Now that we've identified the potential causes, let's explore troubleshooting steps to resolve the sync issue:

Way 1: Check Cloud Storage Quota

Verify the available storage space in your cloud storage account. If it's nearing capacity, consider freeing up space or upgrading to a larger storage plan.

Way 2: Ensure Stable Network Connection

To avoid network-related sync issues, ensure that your Synology NAS has a stable and reliable internet connection. If necessary, consider using a wired connection for better stability to get rid of the Synology Cloud Sync suspend trouble.

Way 3: Verify File Size Compatibility

Check if the files you're trying to sync comply with the file size limitations set by your cloud storage provider. If some files are too large, consider compressing or dividing them into smaller parts.

Way 4: Resolve File Name Conflicts

Review your file names for any conflicting characters or formats. Rename files if necessary to avoid potential conflicts during the sync process.

Way 5: Review Synology Cloud Sync Settings

Double-check your Synology Cloud Sync settings to ensure they align with your cloud storage preferences. Adjust any settings as needed to facilitate a smooth sync process.

Best Way to Sync Google Drive with Synology via MultCloud

If the above solutions can’t handle the Synology Cloud Sync not syncing all files situation, you can try to use MultCloud Cloud Sync as an alternative and it would be better:

Step 1: Click “Get started for free” on the home page of the MultCloud web to get a new account.

Step 2: Add Google Drive and Synology NAS to MultCloud by clicking “Add Cloud” and their icons. Also, log in to your accounts in the pop-up windows.

Step 3: Click “Cloud Sync” and choose Google Drive in the FROM box and NAS in the TO box. Finally, tap on the “Sync Now” button to start the file syncing task.

Conclusion

Like any software, Synology Cloud Sync may encounter occasional issues. In this guide, we've discussed the common problem of "Synology Cloud Sync not syncing all files" and provided troubleshooting solutions to overcome it.

Besides, the post provides a brand-new way for you to sync Google Drive with Synology and that is using MultCloud Cloud Sync. You may try it as an alternative to Synology Cloud Sync. There are more great functions on MultCloud and more issue solutions can be solved with them. If you want to backup Gmail to Synology NAS, just go with MultCloud!