Why Can’t I Convert an Outlook Email to PDF?

Outlook Email into PDF
Outlook Email into PDF

The question of "how to convert Outlook email to PDF" can be solved using various methods, but it's important to ensure you have the necessary tools and settings in place. Here are a few possible reasons why you may be facing difficulties in converting an Outlook email to PDF:

  • Security Restrictions: If you are using a corporate or enterprise email account, your organization may have implemented security restrictions that prevent the installation of third-party software or the conversion of emails to PDF format. In such cases, it's best to consult your IT department or system administrator for guidance.
  • Incorrect Printing Settings: One common method to convert an email to PDF involves printing it using a PDF printer driver. Ensure that you have set the correct printing settings, such as selecting the PDF printer driver as the printer and specifying the desired page range, if necessary.
  • Outdated Software: It's possible that the software you are using, such as Outlook or the PDF converter, is outdated. Ensure that you have the latest version of Outlook installed, and if you are using a third-party converter, check for any available updates.
  • File Size Limitations: Large or complex emails with attachments or embedded images may encounter difficulties during the conversion process, resulting in errors or incomplete conversions. Try converting simpler emails or consider alternative methods, such as saving the email as a text file or using specialized email archiving tools.

How to Convert Outlook Email to PDF via MultCloud [Automatic & Batch]

Whether you want to handle how to save Outlook email as PDF problem on a PC or Mac, with or without attachments, you can use MultCloud to make it. With MultCloud, you can seamlessly connect all your cloud storage services and email clients in one place, giving you a centralized hub to manage your emails effortlessly.

There are 2 functions on MultCloud that can be used to convert emails to PDFs: Email Migration and Email Download. Both of these 2 functions can automate the conversion process. With them, you don't have to download the emails and then convert them into PDFs.  Also, you are allowed to convert several emails at the same time. It will be much time-saving than converting emails one by one.

Export Outlook Email into PDF by Email Download

Step 1: Visit the MultCloud website and create a new account.

Step 2: Click on “Add Email” and the Outlook icon to connect your Outlook account to MultCloud. Then follow the instructions in the pop-up window to authorize MultCloud’s access.

Add Outlook to MultCloud
Add Outlook to MultCloud

Step 3: Open Outlook within MultCloud and select the desired emails to save as PDFs. Then click on "Download" in the upper bar or right-click on the emails and choose "Download".

Download Outlook Email to PDF
Download Outlook Email to PDF

Step 4: Provide a name for the downloaded email package and customize the downloading options. Finally, click "OK" to initiate the download process.

Customize the Download Settings
Customize the Download Settings

Convert an Outlook Email to PDF to a Cloud by Email Migration

Step 1: Select "Add Cloud" and click a preferred cloud (OneDrive as an example) to add it to MultCloud after signing up and adding Outlook.

Add OneDrive
Add OneDrive

Step 2: Tap on "Email Migration" and choose Outlook and OneDrive in separate boxes. Then click the "Migrate Now" button to initiate the migration process.

Migrate Outlook Emails to OneDrive as PDFs
Migrate Outlook Emails to OneDrive as PDFs


  • If you don’t want any files to move in when you are using the cloud, you can use the Schedule to set the migration process in your free time.
  • When you convert more than 50 emails to PDFs in a month, you may find that you reach the limitation. At this point, you can choose to convert in the next month or upgrade to VIP with no restriction on the amount.

How to Convert Outlook Email to PDF via Outlook Print

There is also a different solution on how to convert email to PDF in Outlook by the Print. If you only want to convert 1 or a few emails, this way may be helpful to you. However, when you have various emails to be transformed, it may not meet your needs since it can only print an email as PDF at once.

Step 1: Open the email you want to convert in Outlook and click “File” in the upper-left corner.

Click File
Click File

Step 2: Select “Print” in the left sidebar and choose “Microsoft Print to PDF” in “Printer”.

Print an Outlook Emails as PDF
Print an Outlook Emails as PDF

Step 3: Tap the upper “Print” button”, choose a location to save the email, and name the PDF. Finally, click “Save” and this email is saved as a PDF file.


By following the methods and tips outlined in this article, you can know how to convert Outlook email to PDF and effectively manage your email archives. Remember to choose the method that suits your needs and preferences. For comprehensive consideration, using MultCloud solutions is better since no matter how many emails you want to convert, it can run at speed without repeated operations.

What’s more, the MultCloud solutions can be used in more situations. For example, if you meet the Gmail print icon not working problem, you can also use MultCloud to save Gmail emails as PDFs or save them to Google Drive directly.


Will converting Outlook emails to PDF affect email search functionality?
Converting emails to PDF does not impact the search functionality within Outlook. However, you may need to rely on PDF viewer search features to find specific content within the converted PDF files.
Are there any file size limitations when converting Outlook emails to PDF?
While PDF files generally have smaller sizes compared to other formats, large attachments or embedded media within emails can affect the resulting PDF file size.
Can I convert multiple Outlook emails to PDF at once?
Yes, MultCloud supports converting up to 200 emails at the same time if you are a VIP user. A normal user can convert 50 emails at most every month.

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