MultCloud Sales FAQ

• Do you accept credit cards?

  Yes, credit cards are accepted.

• No credit card added to PayPal account but there is balance in PayPal, can I subscribe to MultCloud Premium?

  Yes, you can set the PayPal balance as your preferred way to pay for the premium plan.

• How to change from monthly subscription to yearly?

  There are two ways:
  1. Please cancel the monthly subscription first and then purchase the yearly subscription when your account turns to a free one.
  2. Please contact [email protected] to help you change the plan.

• How to cancel my subscription?

  Please click the "Purchase Traffic" button on the upper right position first and then click "More details about the privileges" to cancel your subscription.

• Can you provide the invoice?

  Currently no. For the order issue, please contact Cleverbridge([email protected]) to help you with that.

• Do you offer a special discount? Say, for students.

  Sorry that we currently do not offer any kind of discount.

• Can I subscribe for one month only as a test?

  Yes, MultCloud supports monthly subscription.

• Is there a reseller program for MultCloud? Or a volume discount program?

  Sorry that we provide neither reseller program nor volume discount program.

• How can I revert my account back to the free version?

  You can cancel your subscription first and your account will turn to a free one when your current subscription expires.

• Where can I find the reference number?

  The reference number is in an email sent from [email protected].

• Do I have to cancel my subscription if I only need it for a month/season/year?

  Yes, you need to cancel your subscription on time or it will be renewed automatically.

• How to change the payment method?

  Please contact Cleverbridge([email protected]) to help you change it.

If you have any other problem during purchase, or if you want to know more information about MultCloud before buying, please contact us at: [email protected]