MultCloud Sales FAQ

  • Do you accept credit cards?

    Yes, credit cards are accepted.

  • No credit card added to PayPal account but there is balance in PayPal, can I subscribe to MultCloud Premium?

    Yes, you can set the PayPal balance as your preferred way to pay for the premium plan.

  • How to change from monthly subscription to yearly?

    There are two ways:
    1. Please cancel the monthly subscription first and then purchase the yearly subscription when your account turns to a free one.
    2. Please contact [email protected] to help you change the plan.

  • How to cancel my subscription?

    Please click the "Purchase Traffic" button on the upper right position first and then click "More details about the privileges" to cancel your subscription.

  • Can you provide the invoice?

    Currently no. For the order issue, please contact Cleverbridge([email protected]) to help you with that.

  • Do you offer a special discount? Say, for students.

    Sorry that we currently do not offer any kind of discount.

  • Can I subscribe for one month only as a test?

    Yes, MultCloud supports monthly subscription.

  • Is there a reseller program for MultCloud? Or a volume discount program?

    Sorry that we provide neither reseller program nor volume discount program.

  • How can I revert my account back to the free version?

    You can cancel your subscription first and your account will turn to a free one when your current subscription expires.

  • Where can I find the reference number?

    The reference number is in an email sent from [email protected].

  • Do I have to cancel my subscription if I only need it for a month/season/year?

    Yes, you need to cancel your subscription on time or it will be renewed automatically.

  • How to change the payment method?

    Please contact Cleverbridge([email protected]) to help you change it.

If you have any other problem during purchase, or if you want to know more information about MultCloud before buying, please contact us at: [email protected]