If you're encountering the “OneDrive shared folder sync option is not available” issue, there are a few troubleshooting solutions you can try to resolve the problem:

  • Check Folder Permissions: Ensure that you have the necessary permissions to sync the shared folder. If you're not the owner or if your permissions are limited, you might not have the option to sync the folder.
  • Ensure You're Using the OneDrive Desktop App: The OneDrive sync functionality is primarily managed through the OneDrive desktop application. Make sure you have the latest version of the OneDrive app installed on your computer.
  • Sign in/out of OneDrive: Sometimes, signing out of your OneDrive account and then signing back in can help refresh the connection and resolve syncing issues.
  • Restart OneDrive: Restart the OneDrive app on your computer. This can often help resolve temporary glitches that might be affecting the sync options.
  • Check Folder Settings on the Web: Access the shared folder via the OneDrive web interface. Make sure that the folder settings are configured to allow syncing.
  • Check OneDrive Settings: In the OneDrive settings, there might be an option to control whether or not shared folders are synced. Ensure that this option is enabled.
  • Update OneDrive: If you're not using the latest version of the OneDrive app, consider updating it to the latest version as newer versions often come with bug fixes and improvements.
  • Re-Share the Folder: Sometimes, re-sharing the folder with yourself or asking the folder owner to reshare it can refresh the permissions and options.
  • Check for Conflicting Software: Certain third-party applications or antivirus software might interfere with OneDrive's functionality. Temporarily disable such software and see if the sync option appears.
  • Contact OneDrive Support: If none of the above step work, you might want to reach out to Microsoft OneDrive support for further assistance. They can provide instructions specific to your issue.


Remember that software issues can vary and the solutions on OneDrive shared folder no sync option that works for one person might not work for another. It's a good idea to try multiple solutions and see if any of them resolve the issue.

Or, if you think trying the solutions one by one is a little bit troublesome, you can use an alternative way to sync the OneDrive shared folder to another cloud drive. And that is applying MultCloud Cloud Sync. It can also automate the sync process, and transfer files and folders very fast. Most importantly, you don’t have to rely on the OneDrive sync option and spend time on fixing it if OneDrive shared folder not syncing, but directly sync folders on MultCloud instead.

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After signing up MultCloud, you can take the following steps:

Step 1: Add your OneDrive and another cloud drive account to MultCloud.

Step 2: Choose the 2 clouds on the “Cloud Sync” page and check Options to see if anything needs to be adjusted.

Step 3: Tap on the “Sync Now” button in the lower-right corner to initiate the sync task.

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