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AnsweredWhy Is There No Sync Option on SharePoint?

I’ve literally tried everything but I’ve been given a link to a SharePoint for a new job and there is no sync option to save it to my computer. I don’t even have a settings button on the page. I can login just fine, but in the toolbar the only options are: new, upload, share, copy link, download, and integrate (which takes me to an access denied site). The admin says I have access, so I have no idea what the issue is. Please help!

Haru
Best Answered by Haru September 21, 2023

Columnist | 3 years experience in crafting engaging content to simplify cloud storage and file management solutions.

Why is there no sync option in SharePoint? That might be cased by an unstable connection, cache, service glitch or stuck. So, where is the sync icon on SharePoint? It displays on the upper side taskbar. What is the sync icon? Two semicircle arrows. How to fix this issue? Refer to the following content:

Way 1: Common Solutions

As mentioned before, the sync option missing problem might be caused by various reasons. So, you should make sure that the network connection is stable and good. Also, when there is a glitch or stuck, you can quit SharePoint and restart it again.

Way 2: Confirm Permissions for SharePoint and OneDrive

Should you come across the problem of the missing sync button in SharePoint, it could potentially be attributed to inadequate permissions. To verify your access rights, proceed as follows:

Step 1: Navigate to the SharePoint Admin Center, then choose Settings > OneDrive from the right-side panel. Afterward, opt for Sync.

Step 2: Confirm that the checkbox for Show the Sync button on the OneDrive website is marked. It's important to be aware that the Sync button may not appear immediately, so please be patient.

If methods above cannot solve your problem, you can head to MultCloud, a smart web-based cloud file manager. It allows you to manage multiple cloud drives/accounts in one platform. You can upload files to OneDrive, download documents from Dropbox, share a Google Drive folder, etc.

MultCloud makes it easy to download SharePoint documents when you find the sync options is missing on SharePoint. Also, it empowers you to transfer files between SharePoint accounts directly.

MultCloud- Access & Manage All Clouds Easily in One Platform

Quickly transfer, sync or backup files from one cloud to another without manually downloading and re-uploading.

Sing Up Free

After signing up MultCloud, you can take the following steps:

Step 1: Add Cloud. Tap the Add Cloud button on the left sidebar. Then hit the icon of SharePoint to add your account. Next, follow the on-screen tips to grant MultCloud access.

Step 2: Download from SharePoint. Go to SharePoint library document, select the file you want to sync, then hie the Download tab.

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