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AnsweredHow to Fix Shard Albums Not Showing up on iPhone?

I've got a bit of a head-scratcher. My iPhone shared album not showing up all photos on my iPhone. Any ideas why? Using iPhone 12 running iOS 14.5. Thanks!

Best Answered by Ricardo September 21, 2023

A heavy cloud drive user, happy to solve problems about cloud drive using and management.

Don't worry, I've got you covered. This issue is quite common and can be sorted out. Here's what you can do to fix the shared album not updating on iPhone problem.

  1. Check iCloud Settings: Ensure that you're signed in to iCloud with the same Apple ID on both devices.
  2. Enable Shared Albums: Go to "Settings" > "Photos" and make sure "Shared Albums" is turned on.
  3. Sync and Wi-Fi: Make sure your iPhone is connected to Wi-Fi, as Shared Albums require an internet connection to sync.
  4. Update iOS: Make sure you're on the latest iOS version. Sometimes, software updates resolve such issues.
  5. Restart and Sign Out/In: Try restarting your iPhone and signing out and back into iCloud.
  6. Check Album Settings: In the Shared Album, tap on the “People” icon. Ensure that "Public Website" is turned on if you're trying to access it online.
  7. Privacy Settings: Check if your album contributors' email addresses are correct in their contact entries.
  8. Wait and Check Online: Sometimes, it takes a bit for albums to sync across devices. You can also check if the album shows up on iCloud.com.


If you've tried these steps and your shared albums not showing up on iPhone issue persists, contacting Apple Support might be your best bet. Good luck, and I hope this gets your iCloud shared albums showing up on your iPhone again!

Besides, if you still can’t find shared albums on your iPhone, you can use a trusted cloud file manager, MultCloud, to access and manage your iCloud Photos conveniently.

MultCloud- Access & Manage All Clouds Easily in One Platform

Quickly transfer, sync, or backup files from one cloud to another without manually downloading and re-uploading.

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After signing up MultCloud, you can take the following steps:

Step 1. Click “Add Cloud” and choose iCloud Photos to log in to your Apple ID.

Step 2. Once your iCloud Photos has been added, you could see all the albums clearly.

Step 3. You can use the cloud-built-in features in the above feature bar to manage or share your iCloud Photos. You could also use Cloud Transfer, Cloud Sync, or Cloud Backup to transfer, sync, or backup photos from iCloud to other clouds.

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